Technology that builds
lasting competitive
advantage

1. Data Controller

NPB Labs SL ("NPB Labs", "we", "us"), registered in Barcelona, Spain, is the data controller responsible for your personal data. You may contact us at info@npblabs.com or by phone at +34 600 473 589.

2. What Data We Collect

When you interact with our website or contact us, we may collect the following information:

• Identification data: name, surname, company name
• Contact data: email address, phone number
• Professional data: job title, service interests, project description
• Technical data: IP address, browser type, pages visited, time and date of visit

3. Purpose and Legal Basis

We process your personal data for the following purposes:

• Responding to enquiries — to answer requests submitted via our contact form or email (legitimate interest and pre-contractual relationship)
• Service delivery — to manage, execute and invoice professional services when a contract exists (contractual performance)
• Legal compliance — to fulfil obligations under Spanish and EU law (legal obligation)
• Website analytics — to understand how visitors use our website and improve user experience (legitimate interest)

4. Data Retention

We retain your data only for as long as necessary: enquiry data is kept for up to 3 years from last contact; contractual data is kept for 5 years as required by Spanish commercial law; technical/analytics data is anonymised after 26 months.

5. Data Sharing

We do not sell or rent your personal data. We may share it with trusted third-party service providers (cloud infrastructure, email platforms, analytics tools) who process data on our behalf under strict data processing agreements. All providers operate within the EU or under adequate protection guarantees (Standard Contractual Clauses).

6. International Transfers

Where data is processed outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V, including Standard Contractual Clauses approved by the European Commission.

7. Your Rights

Under the GDPR and Spanish Organic Law 3/2018 (LOPDGDD), you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability in a structured, machine-readable format
• Withdraw consent at any time, without affecting prior processing

To exercise any of these rights, email info@npblabs.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

8. Cookies

Our website may use technical cookies necessary for proper operation, and analytics cookies to measure audience. You can manage cookie preferences through your browser settings. We do not use advertising or tracking cookies.

9. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction, including encryption in transit (TLS) and access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after the effective date constitutes acceptance of the updated policy.

1. Parties and Scope

These Terms of Service ("Terms") govern the use of the website and services offered by NPB Labs SL ("NPB Labs"), a company registered in Barcelona, Spain. By accessing our website or engaging our services, you agree to these Terms in full. If you do not agree, please discontinue use immediately.

2. Services

NPB Labs provides professional technology services including, but not limited to: software product innovation, digital transformation consulting, staff augmentation, and business intelligence solutions. The specific scope, deliverables, timelines, and commercial terms of any engagement are set out in a separate written agreement (Statement of Work or Service Agreement) between NPB Labs and the client.

3. Use of the Website

You agree to use this website only for lawful purposes. You must not:

• Attempt to gain unauthorised access to any part of the website or its infrastructure
• Transmit any malicious code, viruses, or disruptive data
• Use automated tools to scrape, index, or harvest content without prior written consent
• Reproduce, distribute or modify website content without authorisation

4. Intellectual Property

All content on this website — including text, graphics, logos, icons, and code — is the property of NPB Labs SL or its licensors and is protected under applicable intellectual property laws. Nothing on this website grants you any licence or right to use our intellectual property without our prior written consent.

Intellectual property rights over deliverables produced under a client engagement are governed exclusively by the relevant Service Agreement.

5. Confidentiality

Any information shared with NPB Labs through enquiry forms, emails, or meetings will be treated as confidential and used solely for the purpose of evaluating or delivering services. We will not disclose such information to third parties without your consent, except as required by law.

6. Limitation of Liability

To the maximum extent permitted by applicable law, NPB Labs shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website or from any service engagement, except in cases of wilful misconduct or gross negligence. Liability in any case shall not exceed the total fees paid by the client in the three months preceding the event giving rise to the claim.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. NPB Labs has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites.

8. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. NPB Labs makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content on this website. We do not guarantee uninterrupted or error-free operation of the website.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, unless otherwise agreed in writing.

10. Modifications

NPB Labs reserves the right to update these Terms at any time. Changes will be published on this page with an updated date. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

11. Contact

For any questions regarding these Terms, please contact us at info@npblabs.com or +34 600 473 589.